Privacy Policy

At Oakley Mobility (Barbados), we are committed to safeguarding your privacy and ensuring your personal information is treated with respect and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our mobility rental and support services in Barbados.

1. Information We Collect

To provide reliable mobility services and ensure prompt delivery across the island, we may collect the following types of information:

• Personal Details: Name, email address, phone number, and physical billing/delivery addresses.
• Rental & Delivery Information: Hotel, villa, residential address, or cruise ship / port arrival and departure details, along with rental dates and equipment preferences.
• Payment Information: Transaction details necessary to process your rental orders securely. Payment processing is handled by secure third-party payment providers.
• Technical Data: IP address, browser type, device information, and browsing activity collected via standard website logs and cookies.

2. How We Use Your Information

We use the information we collect to deliver exceptional service and support, including:

• Processing, confirming, and managing your mobility equipment rentals.
• Coordinating accurate and timely equipment delivery and collection to hotels, residences, or the Bridgetown Cruise Terminal.
• Communicating with you regarding reservations, inquiries, or support requests.
• Improving our website performance, customer experience, and mobility service offerings.
• Fulfilling legal obligations and protecting the rights and safety of our customers and business.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share necessary information only in the following circumstances:

• Service Partners: Trusted third-party partners who assist us in operating our website, processing transactions, or facilitating logistics, subject to strict confidentiality obligations.
• Legal & Regulatory Requirements: When required by applicable law, regulation, legal process, or governmental request in Barbados.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no online transmission or electronic storage method can be guaranteed 100% secure.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, manage your rental agreements, resolve disputes, and comply with applicable statutory requirements.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual retention obligations.
• Opt out of non-essential communications at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us: